How To Fix HRASR00_XI003 - Error generating PDF document for XI message

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_XI - XI Integration

• Message number: 003

• Message text: Error generating PDF document for XI message

What causes this issue?

An error occurred when generating the PDF document for an XI inbound
message with receiver interface name &V1&.

System Response

The message was not processed further.

How to fix this error?

You can display the XI message in the monitor for processed XML messages
(transaction SXMB_MONI). You can manually restart message processing
from the monitor.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_XI003 - Error generating PDF document for XI message ?

  The SAP error message HRASR00_XI003, which indicates an issue with generating a PDF document for an XI (Exchange Infrastructure) message, can arise due to several reasons. Below are some common causes, potential solutions, and related information:
  Causes:
  
  
  Missing or Incorrect Configuration: The configuration for the PDF generation might be incomplete or incorrect. This includes settings in the SAP system or the XI/PI configuration.
  
  
  Authorization Issues: The user or service account executing the PDF generation may not have the necessary authorizations to access the required resources or perform the operation.
  
  
  Data Issues: The data being processed may be incomplete or contain errors that prevent successful PDF generation.
  
  
  Technical Issues: There may be underlying technical issues, such as problems with the underlying Java stack, missing libraries, or issues with the PDF rendering service.
  
  
  Memory or Resource Limitations: The system may be running low on memory or other resources, which can affect the ability to generate PDF documents.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for the PDF generation process in both the SAP system and the XI/PI settings. Ensure that all necessary parameters are correctly set.
  
  
  Review Authorizations: Verify that the user or service account has the appropriate authorizations to perform the PDF generation. This may involve checking roles and permissions in the SAP system.
  
  
  Validate Input Data: Ensure that the data being processed is complete and valid. Check for any missing fields or incorrect data formats that could cause the PDF generation to fail.
  
  
  Monitor System Resources: Check the system's memory and resource usage. If the system is low on resources, consider increasing the available memory or optimizing the system performance.
  
  
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the failure. This can help identify the root cause of the issue.
  
  
  Update Software: Ensure that your SAP system and any related components are up to date with the latest patches and updates, as these may contain fixes for known issues.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for details on configuring PDF generation and troubleshooting XI/PI issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken to resolve it.
  
  By following these steps, you should be able to identify and resolve the issue related to the HRASR00_XI003 error message in SAP.