How To Fix HRASR00_SA_PUBLIC038 - Cannot create a new request; try again

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_SA_PUBLIC -

• Message number: 038

• Message text: Cannot create a new request; try again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_SA_PUBLIC038 - Cannot create a new request; try again ?

  The SAP error message HRASR00_SA_PUBLIC038 typically occurs in the context of the SAP HR (Human Resources) module, particularly when dealing with the SAP Application Services Request (ASR) framework. This error indicates that the system is unable to create a new request, and it suggests trying again later.
  Causes:
  
  System Lock or Concurrency Issues: The system might be experiencing a lock due to another process or user trying to create a request simultaneously.
  Configuration Issues: There may be misconfigurations in the ASR framework or related components.
  Database Issues: Problems with the database, such as connectivity issues or performance bottlenecks, can prevent new requests from being created.
  Authorization Issues: The user may not have the necessary permissions to create a new request.
  Technical Errors: There could be underlying technical issues, such as missing or corrupted data in the relevant tables.
  
  Solutions:
  
  Retry the Operation: As the error message suggests, simply trying again after a short period may resolve the issue if it was caused by a temporary lock or concurrency issue.
  Check System Locks: Use transaction codes like SM12 to check for any locks that might be preventing the creation of new requests. If you find any locks that are not needed, you can release them.
  Review Configuration: Ensure that the ASR framework is properly configured. Check the relevant customizing settings in the SAP system.
  Check Authorizations: Verify that the user has the necessary authorizations to create requests. You can use transaction SU53 to analyze authorization issues.
  Monitor Database Performance: Check the database performance and connectivity. Use transaction ST22 to look for any dumps that might indicate underlying issues.
  Consult Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant logs or details.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), SU53 (to check authorizations), ST22 (to check dumps), and SLG1 (to check application logs).
  SAP Notes: Search for SAP Notes related to the error message or the ASR framework for any known issues or patches that may address the problem.
  Documentation: Review the official SAP documentation for the ASR framework to ensure that all necessary configurations and prerequisites are met.
  
  By following these steps, you should be able to diagnose and potentially resolve the HRASR00_SA_PUBLIC038 error in your SAP system.