How To Fix HRASR00_PROCESS167 - Error category 'All Other Categories' is not maintained

HRASR00_PROCESS167 - Overview

• Message type: E = Error

• Message class: HRASR00_PROCESS -

• Message number: 167

• Message text: Error category 'All Other Categories' is not maintained

What causes this issue?

In the case of an error, a work item is forwarded to an expert/experts.
This is determined based on the entries in the Customizing table
T5ASRERRORAGENTS (Processor for Special Error). The default entry for
the error category "All Other Categories" must exist in the table.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Add the entry for the error category "All Other Categories" in the table
T5ASRERRORAGENTS.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_PROCESS167 - Error category 'All Other Categories' is not maintained ?

  The SAP error message HRASR00_PROCESS167, which falls under the category 'All Other Categories', typically indicates that there is a configuration issue related to the process or category being used in the SAP system, particularly in the context of SAP HR (Human Resources) or SAP SuccessFactors.
  
  Cause:
  
  Missing Configuration: The error usually arises when the system is trying to access a process or category that has not been defined or maintained in the system. This could be due to a missing entry in the configuration tables related to HR processes.
  Incorrect Process Definition: The process being executed may not be correctly defined or may not have the necessary parameters set up in the system.
  Authorization Issues: Sometimes, the user executing the process may not have the necessary authorizations to access the required categories or processes.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in the SAP system (usually in transaction codes like SPRO).
  Ensure that the process category