How To Fix HRASR00_PROCESS167 - Error category 'All Other Categories' is not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_PROCESS -

• Message number: 167

• Message text: Error category 'All Other Categories' is not maintained

What causes this issue?

In the case of an error, a work item is forwarded to an expert/experts.
This is determined based on the entries in the Customizing table
T5ASRERRORAGENTS (Processor for Special Error). The default entry for
the error category "All Other Categories" must exist in the table.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Add the entry for the error category "All Other Categories" in the table
T5ASRERRORAGENTS.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_PROCESS167 - Error category 'All Other Categories' is not maintained ?

  The SAP error message HRASR00_PROCESS167, which falls under the category 'All Other Categories', typically indicates that there is a configuration issue related to the process or category being used in the SAP system, particularly in the context of SAP HR (Human Resources) or SAP SuccessFactors.
  Cause:
  
  Missing Configuration: The error usually arises when the system is trying to access a process or category that has not been defined or maintained in the system. This could be due to a missing entry in the configuration tables related to HR processes.
  Incorrect Process Definition: The process being executed may not be correctly defined or may not have the necessary parameters set up in the system.
  Authorization Issues: Sometimes, the user executing the process may not have the necessary authorizations to access the required categories or processes.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in the SAP system (usually in transaction codes like SPRO).
  Ensure that the process category you are trying to use is defined and properly maintained.
  If you are using a custom process, ensure that it has been correctly set up in the system.
  
  
  
  Maintain Process Categories:
  
  Go to the relevant customizing transaction (e.g., HRASR00) and check if the process category is maintained.
  If it is missing, you may need to create or update the process category to include the necessary details.
  
  
  
  Review Process Definitions:
  
  Check the process definitions in the system to ensure they are correctly set up and linked to the appropriate categories.
  Make sure that all required fields and parameters are filled out.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to execute the process. This can be done by checking the user roles and authorizations in transaction SU01.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if it involves complex configurations or custom developments.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), HRASR00 (Process Management), and SU01 (User Maintenance).
  SAP Notes: Search for SAP Notes related to HRASR00_PROCESS167 for any known issues or patches that may address the error.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify and resolve the issue related to the HRASR00_PROCESS167 error message.