How To Fix HRASR00_PROCESS160 - Forwarding of work item is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_PROCESS -

• Message number: 160

• Message text: Forwarding of work item is not possible

What causes this issue?

A severe error occurred in the function module HR_ASR_BACK_TO_USER and
the processing was canceled.
The work item should be forwarded from the error expert to the original
processor. The work item is forwarded using the function module
SAP_WAPI_FORWARD_WORKITEM. An error occurred here. The return code was
not equal to 0.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the specified work item.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_PROCESS160 - Forwarding of work item is not possible ?

  The SAP error message HRASR00_PROCESS160 with the description "Forwarding of work item is not possible" typically occurs in the context of SAP Workflow, particularly in the Human Resources (HR) module. This error indicates that there is an issue with the forwarding of a work item in the workflow process.
  Causes:
  
  Invalid Work Item Status: The work item may be in a status that does not allow it to be forwarded. For example, it might already be completed or in a state that does not permit forwarding.
  Authorization Issues: The user attempting to forward the work item may not have the necessary authorizations to perform this action.
  Workflow Configuration: There may be issues with the workflow configuration or the specific process definition that is being used.
  Technical Errors: There could be underlying technical issues, such as database locks or inconsistencies in the workflow instance.
  
  Solutions:
  
  Check Work Item Status: Verify the status of the work item. If it is completed or in a state that does not allow forwarding, you may need to take a different action.
  Review Authorizations: Ensure that the user has the appropriate authorizations to forward work items. This can be checked in the user roles and profiles.
  Workflow Monitoring: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to monitor the workflow and identify any issues with the specific work item or process.
  Check Workflow Configuration: Review the workflow configuration in transaction SWDD (Workflow Builder) to ensure that the process definition is set up correctly and that there are no missing steps or conditions.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team for further investigation, especially if there are indications of database or system-level issues.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to workflow management and HR processes for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the HRASR00_PROCESS160 error message.