How To Fix HRASR00_PROCESS027 - Workflow template '&1' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_PROCESS -

• Message number: 027

• Message text: Workflow template '&1' does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_PROCESS027 - Workflow template '&1' does not exist ?

  The SAP error message HRASR00_PROCESS027 indicates that a workflow template specified in the system does not exist. This error typically occurs in the context of SAP HR (Human Resources) processes, particularly when dealing with workflows related to employee actions, such as hiring, promotions, or other HR-related processes.
  Cause:
  
  Missing Workflow Template: The specified workflow template (indicated by &1 in the error message) has not been created or has been deleted from the system.
  Incorrect Configuration: The workflow template might be incorrectly configured in the system, leading to the system being unable to locate it.
  Transport Issues: If the workflow template was recently transported from another system (e.g., from development to production), there may have been issues during the transport process that caused the template not to be available.
  Authorization Issues: The user may not have the necessary authorizations to access the workflow template, leading to the perception that it does not exist.
  
  Solution:
  
  
  Check Workflow Template: 
  
  Go to transaction SWDD (Workflow Builder) and check if the workflow template exists. You can search for the template using the template ID.
  If it does not exist, you may need to create it or restore it from a backup if it was deleted.
  
  
  
  Verify Configuration:
  
  Ensure that the workflow template is correctly configured in the relevant HR process configuration settings. Check the customizing settings in transaction SPRO under the relevant HR module.
  
  
  
  Transport Check:
  
  If the workflow template was supposed to be transported, check the transport logs for any errors. Ensure that the transport request containing the workflow template was successfully imported into the target system.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the workflow template. This can be done by checking the user roles and authorizations in transaction SU01.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific workflow template you are trying to use. There may be specific prerequisites or configurations required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or patches if the issue is related to a known bug.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SWDD: Workflow Builder
  SPRO: SAP Reference IMG (for configuration)
  SU01: User Maintenance (for checking authorizations)
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review the SAP Help Portal for documentation on workflows in HR and any specific requirements for the workflow templates you are using.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.