How To Fix HRASR00_JPESS024 - When the workflow status is &1, you cannot &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_JPESS - JP ESS Project

• Message number: 024

• Message text: When the workflow status is &1, you cannot &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_JPESS024 - When the workflow status is &1, you cannot &2 ?

  The SAP error message HRASR00_JPESS024 typically occurs in the context of SAP's Employee Self-Service (ESS) or Manager Self-Service (MSS) workflows, particularly when dealing with HR processes. The message indicates that a certain action cannot be performed due to the current status of the workflow.
  Cause:
  The error message HRASR00_JPESS024 is triggered when a user attempts to perform an action (denoted by &2) on a workflow that is in a specific status (denoted by &1) that does not allow that action. For example, if the workflow is in a "Pending" status, the user may not be able to approve or reject it until it reaches a different status.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Workflow Status: Review the current status of the workflow. You can do this by navigating to the relevant transaction or using the workflow monitoring tools in SAP (e.g., SWI1 or SWI2).
  
  
  Understand Allowed Actions: Refer to the workflow documentation or configuration to understand what actions are permissible at each status. This will help you determine what can be done next.
  
  
  Change Workflow Status: If you have the necessary permissions, you may need to change the status of the workflow to allow the desired action. This could involve completing previous steps in the workflow or addressing any issues that are preventing it from progressing.
  
  
  Consult with HR or Workflow Administrator: If you are unsure about how to proceed, it may be beneficial to consult with your HR department or the SAP workflow administrator. They can provide insights into the workflow design and any specific business rules that apply.
  
  
  Review Customizations: If your organization has customized the workflow, ensure that the custom logic does not inadvertently restrict actions based on the workflow status.
  
  
  Related Information:
  
  Workflow Monitoring: Use transaction codes like SWI1 (Work Item Selection) or SWI2 (Work Item Overview) to monitor and manage workflows.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the SAP Help Portal or your organization's internal documentation for specific details on the workflow processes in use.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.