How To Fix HRASR00_INFTY042 - Internal error when reading Time Management infotypes

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_INFTY - Backend Infotype Services

• Message number: 042

• Message text: Internal error when reading Time Management infotypes

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_INFTY042 - Internal error when reading Time Management infotypes ?

  The SAP error message HRASR00_INFTY042 indicates an internal error when the system is trying to read Time Management infotypes. This error can occur in various scenarios, particularly when dealing with HR (Human Resources) data, and it may be related to issues in the configuration, data integrity, or system performance.
  Possible Causes:
  
  Data Integrity Issues: There may be inconsistencies or corruption in the infotype data that the system is trying to access.
  Configuration Errors: Incorrect configuration in the Time Management module or related infotypes can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the required infotypes.
  System Performance: Performance issues or timeouts during data retrieval can also trigger this error.
  Missing or Incomplete Data: Required fields in the infotype may be missing or incomplete, leading to errors during processing.
  
  Solutions:
  
  
  Check Data Integrity:
  
  Use transaction codes like SE16 or SE11 to check the relevant infotype tables for inconsistencies or missing data.
  Run consistency checks for HR data using transaction PU01 or PU03.
  
  
  
  Review Configuration:
  
  Ensure that the configuration for Time Management infotypes is correct. Check the settings in SPRO (SAP Reference IMG) under the relevant HR modules.
  Verify that all necessary infotypes are correctly defined and activated.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the infotypes. Check the user roles and profiles in transaction SU01.
  
  
  
  System Performance:
  
  Monitor system performance and check for any locks or long-running processes that might be affecting data retrieval.
  Consider increasing system resources or optimizing database performance if necessary.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or function module that is generating the error. This may require the assistance of a developer or SAP support.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue cannot be resolved internally, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user roles, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PT60 (Time Evaluation).
  Infotypes: Understand the specific infotypes related to Time Management, such as IT0007 (Planned Working Time), IT0014 (Recurring Payments/Deductions), and IT2001 (Absences).
  Documentation: Review SAP documentation and training materials related to Time Management and HR infotypes for a better understanding of the system's functionality.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the HRASR00_INFTY042 error.