How To Fix HRASR00_FPM013 - Unable to fetch personnel number

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_FPM - Message class for FPM based alternative UI

• Message number: 013

• Message text: Unable to fetch personnel number

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_FPM013 - Unable to fetch personnel number ?

  The SAP error message HRASR00_FPM013: Unable to fetch personnel number typically occurs in the context of SAP HR (Human Resources) applications, particularly when using the FPM (Floorplan Manager) framework. This error indicates that the system is unable to retrieve the personnel number for a specific user or context, which can hinder HR-related processes.
  Causes:
  
  Missing or Incorrect Personnel Data: The personnel number may not exist in the database, or the data may be incomplete or incorrect.
  Authorization Issues: The user may not have the necessary authorizations to access the personnel data.
  Configuration Issues: There may be issues with the configuration of the FPM application or the underlying HR data model.
  Data Consistency Issues: There could be inconsistencies in the HR master data, such as missing infotypes or incorrect relationships.
  Technical Issues: There may be underlying technical issues, such as problems with the database connection or application server.
  
  Solutions:
  
  
  Check Personnel Data: Verify that the personnel number exists in the system and that all required infotypes are correctly maintained.
  
  Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the personnel record.
  
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to access the personnel data.
  
  Check the user roles and authorizations using transaction code SU53 (Authorization Check) after the error occurs.
  
  
  
  Configuration Review: Review the configuration of the FPM application and ensure that it is set up correctly.
  
  Check the FPM configuration in transaction code FPM_ADMIN or related customizing transactions.
  
  
  
  Data Consistency Check: Run consistency checks on the HR master data to identify and correct any inconsistencies.
  
  Use transaction code PA03 (Maintain HR Master Data) to check for missing infotypes.
  
  
  
  Technical Troubleshooting: If the issue persists, check for any technical issues in the system.
  
  Review system logs (transaction codes SLG1 for application logs) for any related error messages.
  Consult with your SAP Basis team to check for any database or server issues.
  
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for HR and FPM for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue cannot be resolved internally, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement an appropriate solution.