How To Fix HRASR00_BOL_PROCESS021 - Error while retrieving a new pers. number

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_BOL_PROCESS - Message class for BOL based processes

• Message number: 021

• Message text: Error while retrieving a new pers. number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_BOL_PROCESS021 - Error while retrieving a new pers. number ?

  The SAP error message HRASR00_BOL_PROCESS021 typically occurs in the context of the SAP HR (Human Resources) module, particularly when dealing with the creation or retrieval of a new personnel number. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  
  Configuration Issues: There may be issues with the configuration of the personnel number assignment in the system. This could include incorrect settings in the personnel number ranges or number assignment rules.
  
  
  Authorization Problems: The user attempting to retrieve or create the personnel number may not have the necessary authorizations to perform this action.
  
  
  Data Consistency Issues: There may be inconsistencies in the data that the system is trying to process, such as missing or incorrect entries in related tables.
  
  
  Technical Errors: There could be underlying technical issues, such as problems with the database or the application server.
  
  
  Custom Code: If there are custom developments or enhancements in the system, they might be causing conflicts or errors during the personnel number retrieval process.
  
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings for personnel number assignment in the SAP system. Ensure that the number ranges are correctly defined and that there are no overlaps or gaps.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to create or retrieve personnel numbers.
  
  
  
  Data Validation:
  
  Perform a data consistency check to identify any missing or incorrect entries in the relevant HR tables. Use transaction codes like SE16 or SE11 to inspect the data.
  
  
  
  Analyze Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  
  
  
  Debugging:
  
  If you have access to the development environment, consider debugging the process to identify where the error is occurring. This can help pinpoint the exact cause of the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA40 (Personnel Actions), and SE16 (Data Browser) for troubleshooting.
  Documentation: Review SAP documentation related to personnel number assignment and HR master data management for best practices and guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing the potential causes and applying the suggested solutions, you should be able to resolve the HRASR00_BOL_PROCESS021 error effectively.