How To Fix HRASR00_BOL_PROCESS020 - Customized Action does not fit to process customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_BOL_PROCESS - Message class for BOL based processes

• Message number: 020

• Message text: Customized Action does not fit to process customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_BOL_PROCESS020 - Customized Action does not fit to process customizing ?

  The SAP error message HRASR00_BOL_PROCESS020 indicates that there is a mismatch between a customized action and the process customization in the SAP system. This error typically occurs in the context of SAP HCM (Human Capital Management) and specifically in the area of the Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, where workflows and actions are defined.
  Cause:
  
  
  Mismatch in Customization: The customized action you are trying to execute does not align with the defined process in the system. This could be due to:
  
  The action not being properly assigned to the process.
  Changes made to the process configuration that have not been reflected in the action.
  The action being deleted or deactivated in the system.
  
  
  
  Incorrect Configuration: The configuration settings for the action or process may not be set up correctly, leading to inconsistencies.
  
  
  Transport Issues: If the customization was transported from one system to another (e.g., from development to production), there may have been issues during the transport that caused the action to become misaligned with the process.
  
  
  Solution:
  
  
  Check Customization Settings:
  
  Go to the relevant customizing transaction (e.g., SPRO) and verify the settings for the action and the process.
  Ensure that the action is correctly assigned to the process and that all necessary parameters are set.
  
  
  
  Review Action Configuration:
  
  Check the configuration of the customized action in the system. Make sure it is active and properly defined.
  If necessary, recreate the action or reassign it to the correct process.
  
  
  
  Transport Validation:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings.
  Ensure that all related objects were transported correctly and that there are no missing dependencies.
  
  
  
  Testing:
  
  After making changes, test the action again to see if the error persists.
  Use transaction codes like HRASR_TEST or HRASR_PROCESS to simulate the process and identify any further issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Seek Help from SAP Support:
  
  If the issue cannot be resolved internally, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including any relevant configuration settings and steps taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), HRASR_TEST (Testing Actions), and HRASR_PROCESS (Process Management).
  SAP Notes: Search for SAP Notes related to HRASR00_BOL_PROCESS020 for any known issues or patches that may address the problem.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.