How To Fix HRALX00_ORG213 - E-mail could not be supplemented for organizational units

SAP Error Message - Details

• Message type: E = Error

• Message class: HRALX00_ORG - HR-ALE-Org Enhancement

• Message number: 213

• Message text: E-mail could not be supplemented for organizational units

What causes this issue?

An error occurred when trying to synchronize the data for organizational
units with the database.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

The error occurred in function module &V1& when calling &V2& (error code
&V3&).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRALX00_ORG213 - E-mail could not be supplemented for organizational units ?

  The SAP error message HRALX00_ORG213 indicates that the system was unable to supplement an email address for organizational units. This error typically arises in the context of HR (Human Resources) or organizational management modules where email notifications or communications are required for specific organizational units.
  Causes:
  
  Missing Email Addresses: The most common cause is that the organizational unit does not have an associated email address in the system.
  Incorrect Configuration: There may be issues with the configuration of the organizational unit or the email settings in the SAP system.
  Authorization Issues: The user may not have the necessary permissions to access or modify the email settings for the organizational unit.
  Data Inconsistencies: There could be inconsistencies or errors in the master data related to the organizational unit.
  Technical Issues: There may be underlying technical issues, such as problems with the email server or connectivity issues.
  
  Solutions:
  
  
  Check Email Configuration:
  
  Navigate to the organizational unit in question and verify that an email address is correctly assigned.
  Ensure that the email address format is valid and correctly entered.
  
  
  
  Review Organizational Unit Settings:
  
  Go to the relevant transaction (e.g., PPOME, OOM) and check the settings for the organizational unit.
  Ensure that all required fields are filled out correctly.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to view and edit the organizational unit's details.
  Check the user roles and profiles to ensure they have access to the relevant HR data.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the organizational data.
  Use transaction codes like SE16 or SE11 to check the relevant tables for missing or incorrect entries.
  
  
  
  Consult Technical Support:
  
  If the issue persists, consult your SAP Basis or technical support team to investigate any underlying technical issues, such as email server connectivity or system errors.
  
  
  
  SAP Notes and Documentation:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  Review the documentation for any updates or patches that may resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME (Change Organizational Unit) or OOM (Organizational Management).
  SAP Support: Utilize the SAP Support Portal for additional resources, including community forums and knowledge base articles.
  Testing: After making changes, conduct tests to ensure that the email functionality is working as expected for the organizational units.
  
  By following these steps, you should be able to identify and resolve the issue related to the HRALX00_ORG213 error message in SAP.