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Message type: E = Error
Message class: HR_SE_PA - Message Class for PA
Message number: 012
Message text: Unable to retrieve the data you asked for, Please contact System Admin!
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HR_SE_PA012
- Unable to retrieve the data you asked for, Please contact System Admin! ?The SAP error message HR_SE_PA012, which states "Unable to retrieve the data you asked for, Please contact System Admin," typically indicates that there is an issue with data retrieval in the Human Resources (HR) module, specifically related to personnel administration. This error can arise due to various reasons, including configuration issues, authorization problems, or data inconsistencies.
Possible Causes:
- Authorization Issues: The user may not have the necessary permissions to access the data they are trying to retrieve.
- Data Inconsistencies: There may be missing or inconsistent data in the HR infotypes or related tables.
- Configuration Errors: Incorrect configuration in the HR module or related settings may prevent data retrieval.
- System Performance Issues: If the system is experiencing performance issues, it may fail to retrieve data in a timely manner.
- Technical Errors: There could be underlying technical issues, such as database connectivity problems or system bugs.
Solutions:
Check Authorizations:
- Ensure that the user has the appropriate roles and authorizations to access the required HR data. This can be done by checking the user’s profile in transaction code SU01 or by consulting with the security team.
Data Consistency Check:
- Use transaction codes like PA30 or PA20 to check if the relevant infotypes for the employee in question are complete and consistent. Look for any missing entries or errors in the data.
Review Configuration:
- Verify the configuration settings in the HR module. Check if the relevant infotypes and data elements are correctly set up. This may require assistance from an HR module consultant.
System Performance:
- Monitor system performance and check for any ongoing issues. If the system is slow or unresponsive, it may be necessary to consult with the Basis team to investigate and resolve performance bottlenecks.
Technical Support:
- If the issue persists, it may be necessary to contact SAP support or your internal IT support team. Provide them with detailed information about the error, including the transaction code used, the specific data being accessed, and any relevant logs.
Check for Notes and Patches:
- Look for any SAP Notes or patches related to this error message. Sometimes, SAP releases updates that address specific issues, and applying these updates may resolve the problem.
Related Information:
If you continue to experience issues after trying these solutions, it may be beneficial to escalate the matter to your SAP support team or consult with an SAP HR expert.
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