How To Fix HR_PAY_B2A020 - Inconsistent log structure; no display possible

SAP Error Message - Details

• Message type: E = Error

• Message class: HR_PAY_B2A - HR-B2A: Message Class for B2A

• Message number: 020

• Message text: Inconsistent log structure; no display possible

What causes this issue?

The table which defines the tree structure of the log is inconsistent.

System Response

The return code is "illegal_gap". This means that the node level
changes at a position in the log by more than two levels.

How to fix this error?

Coding tests are necessary.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HR_PAY_B2A020 - Inconsistent log structure; no display possible ?

  The SAP error message HR_PAY_B2A020 indicates that there is an inconsistency in the log structure, which prevents the display of the relevant data. This error typically occurs in the context of payroll processing or when dealing with the Business to Administration (B2A) interface in SAP HR.
  Cause:
  
  Data Inconsistency: The log structure may have been corrupted or not properly updated due to a previous error in payroll processing or data entry.
  Missing Data: Required data for the log structure may be missing or incomplete, leading to inconsistencies.
  Configuration Issues: There may be issues with the configuration of the payroll or B2A settings in the SAP system.
  System Bugs: Occasionally, bugs in the SAP system or specific patches may lead to this error.
  
  Solution:
  
  Check Logs: Review the payroll logs and any related logs to identify any inconsistencies or errors that may have occurred during processing.
  Reprocess Payroll: If the error is due to a previous payroll run, consider reprocessing the payroll for the affected period.
  Data Validation: Validate the data entries for the employees involved to ensure that all required fields are filled correctly.
  Configuration Review: Check the configuration settings for payroll and B2A processes to ensure they are set up correctly.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Consult Documentation: Review the SAP documentation for any specific instructions related to the error message and the context in which it occurs.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Processing), and others that may help in troubleshooting.
  User Authorizations: Ensure that the user has the necessary authorizations to view payroll logs and related data.
  Testing Environment: If possible, replicate the issue in a testing environment to better understand the cause without affecting production data.
  
  By following these steps, you should be able to identify and resolve the issue related to the HR_PAY_B2A020 error message.