How To Fix HR99S_ITG_REP011 - Infotype update impossible, personnel number &1 is blocked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HR99S_ITG_REP - DAQ Generic Infotype, Message Class for Reporting

• Message number: 011

• Message text: Infotype update impossible, personnel number &1 is blocked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HR99S_ITG_REP011 - Infotype update impossible, personnel number &1 is blocked by user &2 ?

  The SAP error message HR99S_ITG_REP011 indicates that an attempt to update an infotype (in this case, an HR infotype) for a specific personnel number is being blocked because the record is currently locked by another user. This is a common scenario in SAP systems where multiple users may be trying to access or modify the same data simultaneously.
  Cause:
  
  Record Locking: The personnel number is currently being edited or accessed by another user, which causes a lock on the record.
  Transaction in Progress: The user who has locked the record may be in the middle of a transaction that has not yet been completed.
  System Configuration: Certain configurations in the SAP system may lead to more frequent locking scenarios, especially in high-traffic environments.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to complete their transaction and then try again.
  Identify the Lock: Use transaction code SM12 to check for locks on the personnel number. You can see which user has locked the record and the transaction they are working on.
  Contact the User: If you identify the user who has locked the record, you can reach out to them to see if they can complete their transaction or release the lock.
  Release the Lock: If necessary and if you have the appropriate authorizations, you can manually release the lock in transaction SM12. However, this should be done with caution, as it may disrupt the other user's work.
  Check for Background Jobs: Sometimes, background jobs may also lock records. Check if there are any running jobs that might be causing the lock.
  Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and user access patterns to minimize locking conflicts.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related issues.
  SU01: To check user details and roles.
  
  
  User Training: Ensure that users are trained on how to properly complete transactions to minimize the time records are locked.
  Performance Monitoring: Regularly monitor system performance and user activity to identify potential bottlenecks or issues that could lead to frequent locking.
  
  By following these steps, you should be able to resolve the issue related to the HR99S_ITG_REP011 error message effectively.