How To Fix HR3PRNA707 - Run &, &(3PR) could not be reversed due to partial acknowledgement.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HR3PRNA - Message class for third party remittance

  • Message number: 707

  • Message text: Run &, &(3PR) could not be reversed due to partial acknowledgement.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HR3PRNA707 - Run &, &(3PR) could not be reversed due to partial acknowledgement. ?

    The SAP error message HR3PRNA707 indicates that a payroll run (specifically, a payroll run identified by the number in the message) could not be reversed due to a partial acknowledgment. This typically occurs in the context of payroll processing in SAP HR (Human Resources) when there are issues with the payroll results that prevent a complete reversal.

    Cause:

    1. Partial Acknowledgment: The payroll run has been partially acknowledged, meaning that some of the results have been processed or confirmed, while others have not. This can happen if there are pending actions or if the payroll run has been partially posted to accounting.
    2. Data Inconsistencies: There may be inconsistencies in the payroll data that prevent the reversal from being completed.
    3. Dependencies on Other Processes: The payroll run may be linked to other processes (like accounting or benefits) that have already been executed, making it impossible to reverse the payroll run completely.
    4. Authorization Issues: The user attempting to reverse the payroll run may not have the necessary authorizations to perform the action.

    Solution:

    1. Check Payroll Status: Review the status of the payroll run in question. Ensure that it is not in a state that would prevent reversal (e.g., check if it has been fully acknowledged).
    2. Review Acknowledgments: Look into the acknowledgment logs to see which parts of the payroll run have been acknowledged and which have not. This can help identify the specific issues.
    3. Correct Data Issues: If there are data inconsistencies, resolve them before attempting to reverse the payroll run again.
    4. Consult with IT or HR Team: If you are unable to resolve the issue, consult with your SAP HR team or IT department. They may have access to additional tools or logs that can help diagnose the problem.
    5. Use Transaction Codes: Utilize relevant transaction codes (like PC00_MXX_CALC) to check payroll results and statuses.
    6. Check Authorizations: Ensure that you have the necessary permissions to perform the reversal.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Documentation: Review SAP documentation related to payroll processing and reversals to understand the expected workflow and any prerequisites for reversing payroll runs.
    • Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause and test potential solutions without affecting production data.

    If the issue persists after following these steps, it may be necessary to escalate the matter to SAP support for further assistance.

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