How To Fix HL404 - Error in info object where-used list

SAP Error Message - Details

• Message type: E = Error

• Message class: HL - IWB: Help Links

• Message number: 404

• Message text: Error in info object where-used list

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HL404 - Error in info object where-used list ?

  The SAP error message HL404 typically indicates an issue with the "where-used list" for an InfoObject in the SAP BW (Business Warehouse) system. This error can occur when the system is unable to retrieve or display the where-used list for a specific InfoObject due to various reasons.
  Cause of HL404 Error
  
  
  Data Model Changes: If there have been recent changes to the data model, such as deletions or modifications of InfoObjects, InfoProviders, or other related objects, the where-used list may not be updated accordingly.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the where-used list for the specified InfoObject.
  
  
  System Performance: If the system is experiencing performance issues or if there are too many dependencies, it may lead to timeouts or failures in generating the where-used list.
  
  
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or problems with the BW metadata.
  
  
  Incorrect Object Reference: The InfoObject being queried may not exist or may have been incorrectly referenced.
  
  
  Solution to HL404 Error
  
  
  Check Object Existence: Verify that the InfoObject you are trying to access actually exists in the system and is correctly referenced.
  
  
  Update Data Model: If there have been recent changes, ensure that the data model is consistent and that all dependencies are correctly defined. You may need to regenerate the where-used list.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the where-used list. You may need to consult with your SAP security team to verify and adjust authorizations.
  
  
  System Performance: If the system is slow or unresponsive, consider checking system performance metrics and addressing any bottlenecks. You may also want to try accessing the where-used list during off-peak hours.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can check for any underlying technical issues or inconsistencies in the database.
  
  
  Transaction Codes: Use transaction codes like RSA1 (Data Warehousing Workbench) to navigate to the InfoObject and check its properties and dependencies.
  
  
  Related Information
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the HL404 error. SAP frequently updates its knowledge base with solutions for common errors.
  
  
  Documentation: Refer to SAP documentation for detailed information on InfoObjects and their management within the BW system.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  By following these steps, you should be able to diagnose and resolve the HL404 error in your SAP BW system.