How To Fix HL107 - Help management data entirely deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: HL - IWB: Help Links

• Message number: 107

• Message text: Help management data entirely deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HL107 - Help management data entirely deleted ?

  The SAP error message HL107, which states "Help management data entirely deleted," typically occurs in the context of SAP's Help Management system. This error indicates that the help management data for a particular object or area has been completely removed, which can lead to issues when trying to access help documentation or related resources.
  Cause:
  
  Data Deletion: The most common cause of this error is that the help management data has been deleted intentionally or accidentally. This could happen during system maintenance, data migration, or if a user with the necessary permissions deleted the data.
  Configuration Issues: There may be configuration issues in the Help Management settings that lead to the system not being able to find the required help data.
  Transport Issues: If help management data was transported from one system to another (e.g., from development to production), and the transport did not include the necessary help data, this error could occur.
  
  Solution:
  
  Restore Data: If the help management data was deleted, the first step is to restore it from a backup if available. Check if there are any recent backups or transports that can be used to recover the deleted data.
  Recreate Help Data: If restoration is not possible, you may need to recreate the help management data manually. This involves going through the relevant documentation and re-entering the necessary help information into the system.
  Check Configuration: Review the configuration settings for Help Management to ensure that everything is set up correctly. This includes checking the relevant customizing settings in the SAP system.
  Transport Requests: If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included in the transport request. If not, you may need to create a new transport that includes the missing help management data.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve the issue.
  
  Related Information:
  
  SAP Help Portal: The SAP Help Portal provides documentation and resources related to Help Management and other SAP functionalities.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to address the HL107 error and restore the necessary help management data in your SAP system.