How To Fix HIEPRD013 - ASC30 Failure: Infotype 3359 could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: HIEPRD - PRD Related Message

• Message number: 013

• Message text: ASC30 Failure: Infotype 3359 could not be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HIEPRD013 - ASC30 Failure: Infotype 3359 could not be read ?

  The SAP error message HIEPRD013 ASC30 Failure: Infotype 3359 could not be read typically indicates an issue related to the reading of a specific infotype (in this case, Infotype 3359) in the SAP Human Capital Management (HCM) module. Infotype 3359 is often related to specific employee data, such as information about a particular aspect of employee records.
  Possible Causes:
  
  Missing Data: The infotype 3359 may not have been created for the employee in question, leading to the error when the system attempts to read it.
  Authorization Issues: The user may not have the necessary authorizations to access the infotype data.
  Configuration Issues: There may be a configuration issue in the system that prevents the infotype from being read correctly.
  Data Consistency Issues: There could be inconsistencies in the database or issues with the data model that prevent the infotype from being accessed.
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Check Infotype Existence: Verify if Infotype 3359 exists for the employee in question. You can do this by using transaction code PA20 (Display HR Master Data) and checking the infotype for the specific employee.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the infotype. This can be checked in transaction code PFCG (Role Maintenance).
  Check Configuration: Review the configuration settings related to Infotype 3359. Ensure that it is properly set up in the system.
  Data Consistency Check: Run consistency checks on the HR data to identify and resolve any inconsistencies. This can be done using transaction code PA03 (Maintain HR Master Data).
  Consult Logs: Check the system logs (transaction code SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to Infotype 3359.
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP that store specific types of information about employees. Each infotype has a unique number and is used to manage various aspects of employee data.
  SAP HCM Module: The Human Capital Management module in SAP is used for managing employee data, payroll, recruitment, and other HR-related functions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and SLG1 (Application Log) for troubleshooting.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.