How To Fix HH080 - A 'critical entry' was found in the Informix log file

SAP Error Message - Details

• Message type: E = Error

• Message class: HH - (Long) text for check tool 'infcfgcheck'

• Message number: 080

• Message text: A 'critical entry' was found in the Informix log file

What causes this issue?

A 'critical entry' was found in the log file on the database server
(the name of the log file corresponds to the ONCONFIG parameter
'MSGPATH'). During the search, the system generally concentrated on
relatively new entries (less than 100 days old). The 'critical entries'
are recognized using a special text pattern (for example 'ASSERT
FAILED'). The check result indicates the location of the record in the
log file.

System Response

How to fix this error?

Look at the original message in the log file and determine what needs
to be done.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HH080 - A 'critical entry' was found in the Informix log file ?

  The SAP error message HH080 indicates that a "critical entry" was found in the Informix log file. This typically suggests that there is a serious issue with the Informix database that needs to be addressed. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Database Corruption: The Informix database may have encountered corruption, which can lead to critical errors being logged.
  Resource Issues: Insufficient memory, disk space, or other system resources can cause the database to fail or behave unexpectedly.
  Configuration Errors: Incorrect configuration settings in the Informix database or the SAP system can lead to critical errors.
  Software Bugs: There may be bugs in the Informix database software or the SAP application that are causing the error.
  Network Issues: Problems with network connectivity between the SAP application and the Informix database can also lead to critical errors.
  
  Solution:
  
  Check the Informix Log File: Review the Informix log file for specific error messages or warnings that can provide more context about the critical entry.
  Database Integrity Check: Run a database integrity check to identify and repair any corruption in the database.
  Resource Monitoring: Monitor system resources (CPU, memory, disk space) to ensure that the Informix database has sufficient resources to operate.
  Configuration Review: Verify the configuration settings for both the Informix database and the SAP system to ensure they are correct and optimal.
  Update Software: Ensure that you are using the latest versions of both SAP and Informix, as updates may contain bug fixes and improvements.
  Consult Documentation: Refer to the SAP and Informix documentation for any specific troubleshooting steps related to the error.
  Contact Support: If the issue persists, consider reaching out to SAP or Informix support for assistance, providing them with the log details and any error codes.
  
  Related Information:
  
  Informix Documentation: Review the official Informix documentation for guidance on log file entries and troubleshooting critical errors.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Backup and Recovery: Ensure that you have a recent backup of your database before performing any repair actions, as some solutions may involve data manipulation that could lead to data loss.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the HH080 error message in your SAP system.