How To Fix HH062 - Note that the dbspace has chunks that are offline

SAP Error Message - Details

• Message type: E = Error

• Message class: HH - (Long) text for check tool 'infcfgcheck'

• Message number: 062

• Message text: Note that the dbspace has chunks that are offline

What causes this issue?

The specified (mirrored) dbspace has chunks which are offline.

How to fix this error?

This message is only a warning! Try to make the chunks online again
as fast as possible. This will reset the safety level to the old
(higher) level.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HH062 - Note that the dbspace has chunks that are offline ?

  The SAP error message HH062 indicates that there are chunks in a database space (dbspace) that are offline. This can occur in SAP systems that use a database management system (DBMS) like IBM Db2 or SAP HANA, where a dbspace is a logical storage unit for database objects.
  Cause:
  The error HH062 typically arises due to one or more of the following reasons:
  
  Database Maintenance: Chunks may be taken offline for maintenance or administrative tasks.
  Disk Issues: Physical disk problems or failures can lead to chunks being marked as offline.
  Configuration Changes: Changes in the database configuration or settings may inadvertently cause chunks to go offline.
  Resource Limitations: If the database runs out of resources (like space or memory), it may mark chunks as offline to prevent further issues.
  Corruption: Data corruption in the dbspace can also lead to chunks being taken offline.
  
  Solution:
  To resolve the HH062 error, you can follow these steps:
  
  Check Database Status: Use database management tools or commands to check the status of the dbspace and identify which chunks are offline.
  Bring Chunks Online: If the chunks are offline due to maintenance, you can bring them back online using the appropriate database commands. For example, in Db2, you might use:
  ALTER TABLESPACE <tablespace_name> ONLINE;
  
  Investigate Disk Issues: Check the physical disks for errors or failures. If there are issues, resolve them (e.g., replace faulty disks).
  Review Logs: Look at the database logs for any error messages or warnings that could provide more context about why the chunks went offline.
  Database Recovery: If corruption is suspected, you may need to perform a recovery operation or restore from a backup.
  Consult Documentation: Refer to the specific database documentation for commands and procedures related to managing dbspaces and chunks.
  Contact Support: If the issue persists or if you are unsure about the steps to take, consider reaching out to SAP support or your database administrator for assistance.
  
  Related Information:
  
  Database Documentation: Always refer to the official documentation for your specific database system (e.g., IBM Db2, SAP HANA) for detailed commands and procedures.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Monitoring Tools: Utilize monitoring tools to keep an eye on the health of your database and dbspaces to prevent future occurrences of this error.
  
  By following these steps, you should be able to diagnose and resolve the HH062 error effectively.