How To Fix HH015 - The (computed) 'hour value' is very high

SAP Error Message - Details

• Message type: E = Error

• Message class: HH - (Long) text for check tool 'infcfgcheck'

• Message number: 015

• Message text: The (computed) 'hour value' is very high

What causes this issue?

The number of lockwaits determined (per hour) is very high
(see absolute values with the command 'onstat -p' as
user 'informix'). The R/3 System hardly causes any lockwaits.

System Response

How to fix this error?

Look into the matter using different 'onstat' commands.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HH015 - The (computed) 'hour value' is very high ?

  The SAP error message HH015, which states "The (computed) 'hour value' is very high," typically occurs in the context of time management or time evaluation processes within SAP. This error indicates that the system has computed an hour value that exceeds the expected or permissible limits, which can lead to inconsistencies in time data processing.
  Causes:
  
  Incorrect Time Data Entry: The most common cause is incorrect or unrealistic time entries, such as entering a very high number of hours for a work period.
  Configuration Issues: There may be issues with the configuration of time evaluation settings, such as incorrect rules for calculating working hours.
  Data Corruption: Corrupted or inconsistent data in the time management tables can lead to erroneous calculations.
  Overtime or Absence Records: If there are records of overtime or absences that are not properly configured, they may contribute to inflated hour values.
  Time Evaluation Settings: The settings for time evaluation may not align with the organization's working time policies, leading to unrealistic hour calculations.
  
  Solutions:
  
  Review Time Entries: Check the time entries for the employee or period in question. Ensure that the hours recorded are realistic and within expected limits.
  Check Configuration: Review the configuration settings in the time management module. Ensure that the rules for calculating working hours, overtime, and absences are correctly set up.
  Data Consistency Check: Run consistency checks on the time management data to identify and correct any inconsistencies or corruptions.
  Adjust Time Evaluation Settings: If necessary, adjust the time evaluation settings to better reflect the organization's working time policies and practices.
  Consult Documentation: Refer to SAP documentation or support notes related to time management and the HH015 error for specific guidance and troubleshooting steps.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like PT60 (Time Evaluation) or PT50 (Time Management) to analyze and process time data.
  SAP Notes: Check for relevant SAP Notes that may address this specific error or provide patches and updates.
  User Exits and BAdIs: If custom logic is implemented in time evaluation, review any user exits or BAdIs that may affect hour calculations.
  
  By following these steps, you should be able to identify the root cause of the HH015 error and implement the necessary solutions to resolve it.