How To Fix HDBCK006 - IndexServer is not running

SAP Error Message - Details

• Message type: E = Error

• Message class: HDBCK - HDB: System Check Messages

• Message number: 006

• Message text: IndexServer is not running

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HDBCK006 - IndexServer is not running ?

  The SAP error message HDBCK006 IndexServer is not running typically indicates that the Index Server component of the SAP HANA database is not operational. This can prevent users from accessing the database and executing queries. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Service Not Started: The Index Server may not be running due to a system restart or manual stop.
  Resource Issues: Insufficient system resources (CPU, memory, disk space) can cause the Index Server to fail.
  Configuration Issues: Incorrect configuration settings in the HANA system can lead to the Index Server not starting.
  Corrupted Files: Corruption in the database files or logs can prevent the Index Server from starting.
  Network Issues: Problems with network connectivity can also lead to the Index Server being unreachable.
  
  Solutions:
  
  
  Start the Index Server:
  
  Use the SAP HANA Studio or HANA Cockpit to check the status of the Index Server.
  If it is not running, you can start it using the following command in the command line:
  HDB start
  
  Alternatively, you can use the HANA Studio or HANA Cockpit to start the service.
  
  
  
  Check System Resources:
  
  Monitor the system resources (CPU, memory, disk space) to ensure that there are enough resources available for the Index Server to run.
  If resources are low, consider optimizing the system or adding more resources.
  
  
  
  Review Configuration:
  
  Check the configuration files (e.g., global.ini, indexserver.ini) for any incorrect settings.
  Ensure that the configuration aligns with the system requirements.
  
  
  
  Check Logs:
  
  Review the HANA logs for any error messages or warnings that could provide more context on why the Index Server is not running.
  Logs can typically be found in the /usr/sap/<SID>/HDB<instance_number>/trace directory.
  
  
  
  Repair Corrupted Files:
  
  If you suspect file corruption, you may need to restore from a backup or use recovery tools provided by SAP.
  
  
  
  Network Configuration:
  
  Ensure that the network configuration is correct and that there are no firewall rules blocking access to the Index Server.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the HDBCK006 error.
  Documentation: Refer to the official SAP HANA documentation for detailed information on managing and troubleshooting the HANA database.
  Support: If the issue persists, consider reaching out to SAP Support for assistance.
  
  Conclusion:
  The HDBCK006 error indicates that the Index Server is not running, and resolving it typically involves checking the service status, system resources, configuration settings, and logs. By following the steps outlined above, you should be able to diagnose and resolve the issue effectively.