How To Fix HDBCK003 - StatisticsServer is not running

SAP Error Message - Details

• Message type: E = Error

• Message class: HDBCK - HDB: System Check Messages

• Message number: 003

• Message text: StatisticsServer is not running

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HDBCK003 - StatisticsServer is not running ?

  The SAP error message HDBCK003 StatisticsServer is not running typically indicates that the Statistics Server component of the SAP HANA database is not active. This can prevent the system from collecting and reporting performance statistics, which are crucial for monitoring and optimizing the database.
  Causes:
  
  Statistics Server Not Started: The Statistics Server may not have been started after the HANA database was initialized or restarted.
  Configuration Issues: There may be configuration issues in the HANA system that prevent the Statistics Server from starting.
  Resource Constraints: Insufficient system resources (CPU, memory) may prevent the Statistics Server from running.
  Service Failures: Other dependent services may have failed, causing the Statistics Server to not start.
  Version Compatibility: There may be compatibility issues with the version of HANA being used.
  
  Solutions:
  
  
  Start the Statistics Server:
  
  You can start the Statistics Server using the HANA Studio or command line. 
  In HANA Studio, navigate to the "System" view, right-click on the system, and select "Start Statistics Server".
  Alternatively, you can use the command line:
  HDB start
  
  This command will start all components, including the Statistics Server.
  
  
  
  Check Configuration:
  
  Review the configuration files (e.g., global.ini, hdbdaemon.ini) to ensure that the Statistics Server is correctly configured to start.
  Ensure that the statistics_server parameter is set to true.
  
  
  
  Check Logs:
  
  Review the HANA logs for any error messages that might indicate why the Statistics Server is not starting. Logs can be found in the trace directory of the HANA installation.
  
  
  
  Resource Allocation:
  
  Ensure that the server has enough resources (CPU, memory) allocated to run the Statistics Server. You may need to adjust the resource allocation or optimize other running processes.
  
  
  
  Restart HANA Services:
  
  If the Statistics Server is still not running, consider restarting the entire HANA database. This can sometimes resolve transient issues.
  
  
  
  Check for Updates:
  
  Ensure that you are running a supported version of SAP HANA. If there are updates or patches available, consider applying them.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to HANA and the Statistics Server for any known issues or patches.
  Documentation: Refer to the official SAP HANA documentation for detailed information on managing and troubleshooting the Statistics Server.
  Monitoring Tools: Utilize SAP HANA monitoring tools to keep track of the performance and status of various components, including the Statistics Server.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.