How To Fix HCNUSAC_MSG_NEW402 - Enter a key date


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HCNUSAC_MSG_NEW - Message Class for SASAC Report Management Tool

  • Message number: 402

  • Message text: Enter a key date

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message HCNUSAC_MSG_NEW402 - Enter a key date ?

    The SAP error message HCNUSAC_MSG_NEW402, which prompts the user to "Enter a key date," typically occurs in the context of Human Capital Management (HCM) or related modules where a key date is required for processing certain actions, such as employee data changes, benefits enrollment, or other HR-related transactions.

    Cause:

    The error is triggered when a user attempts to execute a transaction or process that requires a key date, but the key date has not been provided or is missing. The key date is essential for determining the validity of the data being processed, as it often defines the timeframe for which the data is applicable.

    Solution:

    To resolve this error, you should:

    1. Identify the Transaction: Determine which transaction or process you are trying to execute when the error occurs.

    2. Enter a Key Date: Look for a field labeled "Key Date" or similar in the transaction screen. Enter a valid date that corresponds to the context of the action you are performing. This date should typically be within the range of the employee's employment or the relevant period for the data being processed.

    3. Check Configuration: If you are consistently encountering this error across multiple transactions, it may be worth checking the configuration settings in the HCM module to ensure that key date requirements are correctly set up.

    4. Consult Documentation: Refer to SAP documentation or help resources specific to the module you are working with for additional guidance on the key date requirements.

    5. Contact Support: If the issue persists after entering a key date, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Key Date Importance: In SAP HCM, the key date is crucial for various processes, including payroll processing, benefits eligibility, and employee status changes. It helps ensure that the data being processed is relevant and accurate for the specified time frame.
    • User Training: Ensure that users are trained on the importance of entering key dates and how to do so correctly in the relevant transactions.
    • System Updates: Keep your SAP system updated, as patches and updates may address bugs or issues related to error messages.

    By following these steps, you should be able to resolve the HCNUSAC_MSG_NEW402 error and proceed with your transaction successfully.

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