How To Fix HCMFAB_EMPLOYEELOOK002 - Error while retrieving Colleagues for employee &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: HCMFAB_EMPLOYEELOOK - Messages for EmployeeLookup Fiori app

• Message number: 002

• Message text: Error while retrieving Colleagues for employee &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HCMFAB_EMPLOYEELOOK002 - Error while retrieving Colleagues for employee &1. ?

  The SAP error message HCMFAB_EMPLOYEELOOK002 indicates that there was an issue retrieving colleague information for a specific employee identified by the placeholder &1. This error typically occurs in the Human Capital Management (HCM) module when the system is unable to fetch the required data related to an employee's colleagues.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the employee master records or organizational structure.
  Authorization Issues: The user may not have the necessary authorizations to view colleague information for the specified employee.
  Technical Issues: There could be a temporary technical issue with the SAP system, such as a database connection problem or a system configuration issue.
  Employee Status: The employee may be in a status that does not allow for colleague retrieval (e.g., inactive or terminated).
  Configuration Issues: There may be issues with the configuration of the HCM module or the specific application being used.
  
  Solutions:
  
  Check Employee Data: Verify that the employee's master data is complete and consistent. Ensure that all necessary fields are filled out correctly.
  Review Authorizations: Check the user’s authorization profile to ensure they have the necessary permissions to access colleague information.
  System Logs: Review system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Check Employee Status: Ensure that the employee is active and not in a status that would prevent colleague retrieval.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying system issues.
  Configuration Review: If you have access, review the configuration settings in the HCM module to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the employee's details.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches.
  Documentation: Refer to SAP documentation for HCM to understand the data model and relationships between employees and colleagues.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.