How To Fix HCMFAB_BENENRO_MSG004 - Internal Error while fetching &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HCMFAB_BENENRO_MSG - Message class for Benefits Enrollment Fiori app.

  • Message number: 004

  • Message text: Internal Error while fetching &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HCMFAB_BENENRO_MSG004 - Internal Error while fetching & ?

    The SAP error message HCMFAB_BENENRO_MSG004 typically indicates an internal error that occurs while fetching data related to benefits or other HCM (Human Capital Management) functionalities. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies in the data stored in the database, such as missing or incorrect entries in the relevant tables.
    2. Configuration Issues: Incorrect configuration settings in the benefits module or related components can lead to this error.
    3. Authorization Issues: The user may not have the necessary authorizations to access certain data, leading to an internal error.
    4. System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
    5. Database Issues: Problems with the database, such as connectivity issues or corruption, can also trigger this error.

    Solutions:

    1. Check Data Consistency:

      • Use transaction codes like SE16 or SE11 to check the relevant tables for inconsistencies.
      • Ensure that all necessary data entries are present and correct.
    2. Review Configuration:

      • Go through the configuration settings in the benefits module to ensure everything is set up correctly.
      • Check for any recent changes that might have led to the error.
    3. Authorization Check:

      • Verify that the user encountering the error has the necessary authorizations to access the required data.
      • Use transaction SU53 to analyze authorization issues.
    4. System Logs:

      • Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
    5. Debugging:

      • If you have access to debugging tools, you can try to debug the program to identify where the error is occurring.
    6. SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates available that resolve the issue.
    7. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PB10 (Maintain Benefits), and SM37 (Job Monitoring) to help diagnose the issue.
    • Documentation: Review SAP documentation related to the benefits module and HCM functionalities for any known issues or troubleshooting steps.
    • Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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