How To Fix HCM_CATS_TS_MSG014 - Incorrect customizing entry exists for Task Type : &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HCM_CATS_TS_MSG - Message Class for Tetris Based Time Sheet

• Message number: 014

• Message text: Incorrect customizing entry exists for Task Type : &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HCM_CATS_TS_MSG014 - Incorrect customizing entry exists for Task Type : &1 ?

  The SAP error message HCM_CATS_TS_MSG014 indicates that there is an incorrect customizing entry for a specific Task Type in the Cross-Application Time Sheet (CATS) module. This error typically arises when the system cannot find a valid configuration for the specified task type, which can lead to issues in time recording or processing.
  Cause:
  
  Missing Customizing Entries: The task type specified in the error message does not have a corresponding entry in the customizing settings.
  Incorrect Configuration: The configuration for the task type may be incorrect or incomplete.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the task type.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for CATS.
  Verify that the task type in question is correctly defined and has all the necessary settings.
  Ensure that the task type is assigned to the correct employee group or other relevant criteria.
  
  
  
  Create or Adjust Entries:
  
  If the task type does not exist, you may need to create a new entry.
  If it exists but is incorrect, adjust the settings to ensure they align with your organizational requirements.
  
  
  
  Transport Issues:
  
  If the issue arose after a transport, check the transport logs for any errors.
  Ensure that all necessary customizing settings were included in the transport request.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the necessary authorizations to access and use the specified task type.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CATS and task types for any additional guidance or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO to access the IMG, or CAT2 to access the CATS time entry screen.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the HCM_CATS_TS_MSG014 error message.