How To Fix H2710 - Profile parameter eu/iwb/installed_languages is not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: H2 - KEN: Help Processor, Browser Startup, ...

• Message number: 710

• Message text: Profile parameter eu/iwb/installed_languages is not maintained

What causes this issue?

Profile parameter eu/iwb/linstalled_anguages was not maintained.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the profile parameter maintenance settings.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message H2710 - Profile parameter eu/iwb/installed_languages is not maintained ?

  The SAP error message H2710 indicates that the profile parameter eu/iwb/installed_languages is not maintained. This parameter is related to the installation and configuration of the SAP Gateway and its ability to support multiple languages in the system.
  Cause:
  The error occurs when the system is trying to access or utilize the SAP Gateway services, but the required profile parameter for installed languages is not set. This can happen due to:
  
  Missing Configuration: The parameter has not been defined in the instance profile.
  Incorrect Value: The parameter is defined but has an incorrect or empty value.
  System Upgrade or Migration: After an upgrade or migration, the parameter may not have been properly set.
  
  Solution:
  To resolve this issue, you need to maintain the eu/iwb/installed_languages parameter in the SAP system profile. Here are the steps to do this:
  
  
  Access the Instance Profile:
  
  Use transaction code RZ10 to access the profile parameters.
  
  
  
  Edit the Profile:
  
  Select the appropriate instance profile (usually the one for your application server).
  Click on "Change" to edit the profile.
  
  
  
  Add or Modify the Parameter:
  
  Look for the parameter eu/iwb/installed_languages.
  If it does not exist, add it. If it exists but is empty or incorrect, modify it.
  The value should be a list of languages that are installed in your system, for example: EN,DE,FR (for English, German, and French).
  
  
  
  Save Changes:
  
  After making the necessary changes, save the profile.
  
  
  
  Restart the Instance:
  
  For the changes to take effect, you will need to restart the SAP instance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  RZ10: To maintain profile parameters.
  RZ11: To display and check the current values of profile parameters.
  
  
  
  Documentation: 
  
  Refer to the SAP Help Portal or the specific documentation for your version of SAP for more details on profile parameters and their configurations.
  
  
  
  SAP Notes: 
  
  Check for any relevant SAP Notes that might provide additional context or solutions related to this error message.
  
  
  
  By following these steps, you should be able to resolve the H2710 error and ensure that the SAP Gateway can function correctly with the installed languages.