How To Fix H2709 - Profile parameter eu/iwb/help_type is not maintained

H2709 - Overview

• Message type: E = Error

• Message class: H2 - KEN: Help Processor, Browser Startup, ...

• Message number: 709

• Message text: Profile parameter eu/iwb/help_type is not maintained

What causes this issue?

Profile parameter eu/iwb/help_type was not maintained.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the profile parameter maintenance settings and start Report
RSIWR_USER_HELP_VALUES_GET again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message H2709 - Profile parameter eu/iwb/help_type is not maintained ?

  The SAP error message H2709 indicates that the profile parameter eu/iwb/help_type is not maintained in the system. This parameter is related to the configuration of the SAP system's help functionality, particularly for the Internet Web Application (IWB) framework.
  
  Cause:
  The error occurs when the system attempts to access help documentation or features that rely on the eu/iwb/help_type parameter, but it has not been set or is missing in the system profile. This can happen if the parameter was never configured, or if it was inadvertently removed or not properly set during system configuration.
  
  Solution:
  To resolve this error, you need to maintain the eu/iwb/help_type profile parameter. Here are the steps to do this:
  
  
  Access the Profile Parameters:
  
  Use transaction code RZ10 in the SAP GUI to access the profile parameters.
  
  
  
  Select the Profile:
  
  Choose the appropriate instance profile (e.g., the default profile or the specific instance profile you are working with).
  
  
  
  Edit the Profile:
  
  Click on the "Extended Maintenance" button