How To Fix GW757 - Client has not answered PING messages and was logged out.


GW757 - Overview

  • Message type: E = Error

  • Message class: GW - Message Texts for Gateway

  • Message number: 757

  • Message text: Client has not answered PING messages and was logged out.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message GW757 - Client has not answered PING messages and was logged out. ?
    The SAP error message GW757 indicates that the client has not responded to PING messages from the SAP Gateway, leading to the client being logged out. This typically occurs in scenarios where there is a network issue, a timeout, or a problem with the SAP GUI or application server.
    Causes:
    
    Network Issues: Intermittent network connectivity problems can prevent the client from responding to PING messages.
    Timeout Settings: The timeout settings on the SAP server or client may be too short, causing the client to be logged out prematurely.
    SAP GUI Issues: Problems with the SAP GUI installation or configuration can lead to communication failures.
    Server Load: High load on the application server may cause delays in processing requests, leading to timeouts.
    Firewall/Proxy Settings: Firewalls or proxies may be blocking the PING messages or causing delays in communication.
    
    Solutions:
    
    Check Network Connectivity: Ensure that there are no network issues between the client and the SAP server. You can use

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