How To Fix GW061 - Gateway could not be stopped

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 061

• Message text: Gateway could not be stopped

What causes this issue?

The gateway could not be shut down, because there are still active
connections.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

If the gateway must definately be shutdown,
you have to either use the function module
GWY_HARDSHUTDOWN, or select the option, "Hard Shutdown",
from the gateway monitor menu.

System Response

The gateway is shutting down and, if it is not a standalone gateway, it
will be restarted.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GW061 - Gateway could not be stopped ?

  The SAP error message GW061 ("Gateway could not be stopped") typically indicates that there is an issue with stopping the SAP Gateway service. This can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Active Connections: There may be active connections or sessions using the Gateway, preventing it from stopping.
  System Lock: The Gateway might be locked due to ongoing processes or transactions.
  Configuration Issues: Incorrect configuration settings in the Gateway or related components can lead to this error.
  Resource Constraints: Insufficient system resources (CPU, memory) can hinder the stopping process.
  Background Jobs: Background jobs or processes that are dependent on the Gateway may be running.
  
  Solutions:
  
  
  Check Active Connections:
  
  Use transaction code SMGW to monitor active connections. If there are any active sessions, you may need to terminate them before stopping the Gateway.
  
  
  
  Force Stop:
  
  If you are sure that no critical processes are running, you can try to forcefully stop the Gateway using the command line or through the SAP Management Console (SAP MC).
  
  
  
  Check for Locks:
  
  Use transaction SM12 to check for any locks that might be preventing the Gateway from stopping. If you find any locks that are no longer needed, you can delete them.
  
  
  
  Review Logs:
  
  Check the Gateway logs for any specific error messages that might provide more context. You can find logs in the dev_gateway file.
  
  
  
  Restart the SAP System:
  
  If the Gateway still cannot be stopped, consider restarting the entire SAP system. This can help clear any lingering processes that are preventing the Gateway from stopping.
  
  
  
  Configuration Review:
  
  Review the Gateway configuration settings in transaction RZ10 or RZ11 to ensure they are set correctly.
  
  
  
  System Resources:
  
  Monitor system resources to ensure that the server has enough CPU and memory available. If resources are constrained, consider optimizing or upgrading the hardware.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the Gateway service. You can search for relevant notes in the SAP Support Portal.
  Documentation: Refer to the official SAP documentation for Gateway configuration and management for more detailed guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying these solutions, it may be beneficial to contact SAP support for further assistance.