How To Fix GW003 - Statistics reset

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 003

• Message text: Statistics reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GW003 - Statistics reset ?

  The SAP error message GW003, which indicates "Statistics reset," typically occurs in the context of the SAP Gateway. This message is related to the statistics that track the performance and usage of the Gateway services. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Manual Reset: The statistics for the SAP Gateway may have been manually reset by an administrator.
  System Configuration: Certain configurations or settings in the SAP system may lead to the automatic resetting of statistics.
  System Updates or Changes: Updates or changes to the system, such as upgrades or patches, can sometimes lead to the resetting of statistics.
  Performance Monitoring: If the system is under heavy load or if there are performance monitoring tools in place, they might trigger a reset of statistics.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the SAP Gateway to ensure that they are set up correctly and that there are no settings that would cause the statistics to reset unexpectedly.
  Review Logs: Check the system logs (transaction SM21) for any related messages or errors that might provide more context on why the statistics were reset.
  Monitor Usage: If the reset is due to high usage or performance monitoring, consider adjusting the monitoring settings or optimizing the system performance.
  Re-enable Statistics: If the statistics have been disabled, you may need to re-enable them through the appropriate configuration settings.
  Consult Documentation: Refer to SAP documentation or notes related to the Gateway and statistics management for any specific instructions or recommendations.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like /IWFND/MAINT_SERVICE to manage and monitor Gateway services.
  SAP Notes: Check SAP Notes for any known issues or patches related to the GW003 error message.
  Performance Monitoring Tools: If you are using third-party performance monitoring tools, ensure they are configured correctly and not interfering with the SAP Gateway statistics.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.