How To Fix GW002 - Statistics deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 002

• Message text: Statistics deactivated

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GW002 - Statistics deactivated ?

  The SAP error message GW002, which states "Statistics deactivated," typically occurs in the context of the SAP Gateway and indicates that the statistics collection for the Gateway is not active. This can affect the monitoring and performance analysis of the Gateway services.
  Cause:
  
  Statistics Not Activated: The most common cause of this error is that the statistics collection for the SAP Gateway has not been activated in the system settings.
  Configuration Issues: There may be configuration issues in the SAP Gateway settings that prevent statistics from being collected.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the statistics settings.
  
  Solution:
  To resolve the GW002 error, you can follow these steps:
  
  
  Activate Statistics:
  
  Go to transaction code /IWFND/MAINT_SERVICE.
  Select the relevant service and check the settings.
  Ensure that the "Statistics" option is activated for the service.
  
  
  
  Check Gateway Settings:
  
  Use transaction code SMGW to access the Gateway Monitor.
  Navigate to the "Settings" menu and check if the statistics collection is enabled.
  If it is not enabled, you can activate it by adjusting the settings.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify the Gateway settings.
  Check the roles and profiles assigned to the user and ensure they include the necessary permissions.
  
  
  
  Restart the Gateway:
  
  Sometimes, simply restarting the SAP Gateway can resolve temporary issues. You can do this from the Gateway Monitor (transaction code SMGW).
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help Portal or relevant SAP Notes for detailed instructions on configuring Gateway statistics.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  /IWFND/MAINT_SERVICE: Service Maintenance for OData services.
  SMGW: Gateway Monitor for monitoring and managing the SAP Gateway.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to the GW002 error.
  
  
  Performance Monitoring: Enabling statistics is crucial for performance monitoring and troubleshooting in SAP Gateway, so it is advisable to keep it activated in production environments.
  
  
  By following these steps, you should be able to resolve the GW002 error and enable statistics collection for your SAP Gateway services.