How To Fix GU968 - Check whether an off-line database backup exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GU - FI-SL utilities

  • Message number: 968

  • Message text: Check whether an off-line database backup exists

  • Show details Hide details
  • What causes this issue?

    You should only execute the function if there is an off-line database
    backup for the entire system which you can then access if problems
    occur.

    System Response

    How to fix this error?

    Make sure that a database backup exists. If this is not the case,
    there is no guarantee for the consistency of data if processing is
    terminated during the conversion (for example, programming error).

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message GU968 - Check whether an off-line database backup exists ?

    The SAP error message GU968, which states "Check whether an off-line database backup exists," typically indicates that the system is unable to find a valid offline backup of the database. This can occur during various operations, such as system recovery, database upgrades, or when trying to perform certain administrative tasks.

    Cause:

    1. Missing Backup: The most common cause is that there is no offline backup available in the expected location.
    2. Backup Location Misconfiguration: The system may be looking in the wrong directory or path for the backup files.
    3. Backup Corruption: The backup files may exist but could be corrupted or incomplete.
    4. Permissions Issues: The user or process attempting to access the backup may not have the necessary permissions to read the backup files.
    5. Database Configuration Issues: There may be issues with the database configuration that prevent it from recognizing the backup.

    Solution:

    1. Verify Backup Existence: Check the designated backup location to ensure that an offline backup exists. This may involve checking file systems or backup management tools.
    2. Check Backup Configuration: Ensure that the backup configuration in the SAP system is correctly set up to point to the right location where the backups are stored.
    3. Restore Backup: If a valid backup exists, attempt to restore it according to the SAP recovery procedures.
    4. Permissions Check: Ensure that the user or service account has the necessary permissions to access the backup files.
    5. Database Logs: Review the database logs for any additional error messages or warnings that could provide more context about the issue.
    6. Consult Documentation: Refer to SAP documentation or notes related to your specific version and database type for any additional troubleshooting steps or considerations.
    7. Contact Support: If the issue persists, consider reaching out to SAP support for further assistance.

    Related Information:

    • Backup Strategy: It's essential to have a robust backup strategy in place, including regular offline backups, to prevent data loss and ensure quick recovery.
    • Database Management: Familiarize yourself with the database management tools and commands specific to your database (e.g., Oracle, SQL Server, HANA) to manage backups effectively.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as they may provide specific guidance or fixes.
    • Documentation: Review the SAP Basis documentation for best practices on backup and recovery procedures.

    By following these steps, you should be able to address the GU968 error and ensure that your SAP system can successfully locate and utilize offline database backups.

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