How To Fix GTR_CRM_PROXY000 - Error in ERP system. None of the ERP processes were completed.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GTR_CRM_PROXY - Messages set in Grantor CRM/ERP proxy

  • Message number: 000

  • Message text: Error in ERP system. None of the ERP processes were completed.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message GTR_CRM_PROXY000 - Error in ERP system. None of the ERP processes were completed. ?

    The SAP error message GTR_CRM_PROXY000 typically indicates that there is an issue with the communication between the SAP ERP system and the CRM system. This error can occur due to various reasons, including configuration issues, network problems, or data inconsistencies.

    Causes:

    1. Configuration Issues: Incorrect settings in the RFC (Remote Function Call) destination or in the CRM system configuration can lead to this error.
    2. Network Problems: Connectivity issues between the ERP and CRM systems can prevent successful communication.
    3. Authorization Issues: The user or service account may not have the necessary permissions to execute the required functions.
    4. Data Inconsistencies: Inconsistent or missing data in either the ERP or CRM system can cause the processes to fail.
    5. System Performance: High load or performance issues in either system can lead to timeouts or failures in processing requests.

    Solutions:

    1. Check RFC Configuration:

      • Verify the RFC destination settings in the ERP system. Ensure that the connection to the CRM system is correctly configured and active.
      • Use transaction code SM59 to check the RFC destination and test the connection.
    2. Review Logs:

      • Check the application logs in both the ERP and CRM systems for more detailed error messages. Use transaction codes SLG1 (Application Log) and SM21 (System Log) to find relevant logs.
    3. Network Connectivity:

      • Ensure that there are no network issues between the ERP and CRM systems. You can use tools like ping or traceroute to check connectivity.
    4. Authorization Checks:

      • Verify that the user or service account has the necessary authorizations to perform the required actions in both systems.
    5. Data Consistency:

      • Check for any inconsistencies in the data being processed. Ensure that all required fields are populated and that the data adheres to the expected formats.
    6. System Performance:

      • Monitor the performance of both systems. If either system is under heavy load, consider optimizing performance or scheduling processes during off-peak hours.
    7. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
    8. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM59 (RFC Destinations), SLG1 (Application Log), SM21 (System Log), and ST22 (Dump Analysis) for troubleshooting.
    • Documentation: Review SAP documentation related to CRM and ERP integration for best practices and configuration guidelines.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify and resolve the underlying cause of the GTR_CRM_PROXY000 error in your SAP environment.

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