How To Fix GTCN_MESSAGE428 - Division & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GTCN_MESSAGE - GTCN: Message Class

  • Message number: 428

  • Message text: Division & does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message GTCN_MESSAGE428 - Division & does not exist ?

    The SAP error message GTCN_MESSAGE428, which states "Division & does not exist," typically occurs in the context of SAP's Global Trade Services (GTS) module. This error indicates that the system is unable to find a specified division in the database, which can happen for several reasons.

    Causes:

    1. Incorrect Division Code: The division code being referenced may be incorrect or misspelled.
    2. Missing Configuration: The division may not have been set up in the system, meaning it does not exist in the relevant configuration tables.
    3. Authorization Issues: The user may not have the necessary permissions to view or access the division.
    4. Data Migration Issues: If data was migrated from another system, the division may not have been transferred correctly.
    5. Custom Development: If there are custom programs or enhancements, they may be referencing a division that is not defined.

    Solutions:

    1. Verify Division Code: Check the division code being used in the transaction or process. Ensure it is correct and exists in the system.
    2. Check Configuration: Go to the configuration settings in GTS and verify that the division is defined. You can do this by navigating to the relevant configuration area (e.g., GTS Customizing) and checking the divisions.
    3. User Authorizations: Ensure that the user has the necessary authorizations to access the division. This can be checked in the user roles and profiles.
    4. Data Consistency Check: If data migration is involved, perform a consistency check to ensure that all necessary data, including divisions, has been migrated correctly.
    5. Consult Documentation: Review any custom development documentation to ensure that the division is correctly referenced in any custom code.
    6. Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.

    Related Information:

    • Transaction Codes: You may want to check transaction codes related to GTS configuration, such as /GTS/CONFIG or /GTS/MASTER_DATA.
    • SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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