How To Fix GTCN_MESSAGE427 - Division &1 is not defined for sales org. &2 and distr. channel &3

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 427

• Message text: Division &1 is not defined for sales org. &2 and distr. channel &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE427 - Division &1 is not defined for sales org. &2 and distr. channel &3 ?

  The SAP error message GTCN_MESSAGE427 indicates that a specific division is not defined for a given sales organization and distribution channel. This error typically arises in the context of sales and distribution (SD) processes when trying to create or process sales documents, such as sales orders or quotations.
  Cause:
  The error occurs due to one of the following reasons:
  
  Missing Configuration: The division specified in the transaction is not assigned to the sales organization and distribution channel in the system.
  Incorrect Data Entry: The division, sales organization, or distribution channel may have been incorrectly entered or may not exist in the system.
  Master Data Issues: The customer master or material master data may not have the correct division assigned.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Sales and Distribution > Master Data > Customer > Define Divisions.
  Ensure that the division in question is defined and assigned to the relevant sales organization and distribution channel.
  
  
  
  Assign Division to Sales Org and Distribution Channel:
  
  In the same SPRO path, check the assignment of divisions to sales organizations and distribution channels.
  If the division is missing, you can add it by creating a new entry.
  
  
  
  Verify Master Data:
  
  Check the customer master data (transaction code XD03 for general data or VD03 for sales area data) to ensure that the correct division is assigned.
  Similarly, check the material master data (transaction code MM03) to ensure that the division is correctly assigned.
  
  
  
  Data Entry:
  
  Double-check the data entry in the transaction that triggered the error. Ensure that the division, sales organization, and distribution channel are correctly specified.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration or the data, consult your SAP documentation or reach out to your SAP support team for assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO - Access to the SAP Customizing Implementation Guide.
  XD03 - Display Customer (General Data).
  VD03 - Display Customer (Sales Area Data).
  MM03 - Display Material Master.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  
  User Roles: Ensure that you have the necessary authorizations to make changes to the configuration or master data.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the GTCN_MESSAGE427 error in SAP.