How To Fix GTCN_MESSAGE416 - Invoice amount is greater than Max. invoice amount deviation

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 416

• Message text: Invoice amount is greater than Max. invoice amount deviation

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE416 - Invoice amount is greater than Max. invoice amount deviation ?

  The SAP error message GTCN_MESSAGE416 indicates that the invoice amount exceeds the maximum allowable deviation from the expected invoice amount. This error typically arises in the context of invoice verification and is part of the controls in place to ensure that invoices match the expected amounts based on purchase orders or contracts.
  Cause:
  
  Invoice Amount Exceeds Tolerance: The invoice amount submitted for processing is greater than the predefined tolerance limit set in the system.
  Configuration Settings: The maximum invoice amount deviation may be configured in the system settings, and the invoice being processed exceeds this limit.
  Incorrect Invoice Entry: There may be a mistake in the invoice entry, such as incorrect quantities, prices, or additional charges that were not accounted for in the purchase order.
  Changes in Purchase Order: If there have been changes to the purchase order after the invoice was created, this could lead to discrepancies.
  
  Solution:
  
  Review the Invoice: Check the invoice details against the purchase order to ensure that all amounts, quantities, and prices are correct.
  Adjust the Invoice: If the invoice is incorrect, contact the vendor to issue a corrected invoice that falls within the acceptable limits.
  Check Tolerance Settings: Review the tolerance settings in the SAP configuration (transaction code OMR6 for invoice verification tolerances) to see if they need to be adjusted. This should be done with caution and typically requires authorization.
  Consult with Procurement: If the invoice is valid but exceeds the tolerance, consult with the procurement department to determine if an exception can be made or if the purchase order needs to be adjusted.
  Use a Manual Invoice Process: If necessary, consider processing the invoice manually or through a different workflow that allows for exceptions, if your organization’s policies permit this.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIRO (Invoice Verification) and ME23N (Display Purchase Order) to review and process invoices.
  Tolerance Groups: Understand how tolerance groups are set up in your SAP system, as they define the limits for invoice discrepancies.
  Documentation: Ensure that all documentation related to the purchase order and invoice is complete and accurate to facilitate smooth processing.
  User Roles: Ensure that the user processing the invoice has the appropriate roles and permissions to make changes or adjustments as needed.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult SAP documentation for further troubleshooting.