How To Fix GTCN_MESSAGE389 - Tax refund control parameter is not maintained for company code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 389

• Message text: Tax refund control parameter is not maintained for company code &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE389 - Tax refund control parameter is not maintained for company code &1 ?

  The SAP error message GTCN_MESSAGE389 indicates that the tax refund control parameters are not maintained for a specific company code. This error typically arises in the context of tax refund processing, particularly when dealing with tax-related transactions in SAP.
  Cause:
  The primary cause of this error is that the system cannot find the necessary tax refund control parameters for the specified company code. This can happen if:
  
  The tax refund control parameters have not been set up in the system.
  The company code is not properly configured for tax refund processing.
  There may be missing or incorrect entries in the configuration settings related to tax management.
  
  Solution:
  To resolve this error, you need to ensure that the tax refund control parameters are correctly maintained for the affected company code. Here are the steps to do this:
  
  
  Access the Configuration Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: SPRO -> SAP Reference IMG -> Financial Accounting (New) -> Financial Accounting Global Settings (New) -> Tax on Sales/Purchases -> Basic Settings -> Define Tax Refund Control Parameters.
  
  
  
  Maintain Tax Refund Control Parameters:
  
  In the configuration screen, check if the tax refund control parameters are defined for the relevant company code.
  If they are not maintained, create a new entry for the company code and fill in the necessary details, such as tax types, refund limits, and any other relevant parameters.
  
  
  
  Check Company Code Settings:
  
  Ensure that the company code is properly set up for tax processing. This includes checking the tax settings in the company code configuration.
  Verify that the company code is assigned to the correct tax jurisdiction and that all necessary tax types are configured.
  
  
  
  Testing:
  
  After maintaining the parameters, perform a test transaction that previously triggered the error to ensure that the issue is resolved.
  
  
  
  Consult Documentation:
  
  If you are unsure about the specific parameters required, consult the SAP documentation or your organization's SAP functional consultant for guidance on the correct settings.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OBY6 (to maintain company code settings) or SPRO (to access the configuration menu).
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to tax refund processing.
  User Roles: Ensure that you have the necessary authorizations to make changes to the configuration settings.
  
  By following these steps, you should be able to resolve the GTCN_MESSAGE389 error and ensure that the tax refund control parameters are properly maintained for the specified company code.