How To Fix GTCN_MESSAGE357 - Fail to save refund list &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GTCN_MESSAGE - GTCN: Message Class

  • Message number: 357

  • Message text: Fail to save refund list &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message GTCN_MESSAGE357 - Fail to save refund list &1 ?

    The SAP error message GTCN_MESSAGE357, which states "Fail to save refund list &1," typically occurs in the context of the SAP system when there is an issue with saving a refund list in the system. This error can arise due to various reasons, and understanding the cause and potential solutions can help in resolving the issue.

    Possible Causes:

    1. Data Validation Issues: The data being processed may not meet the required validation criteria. This could include missing mandatory fields or incorrect data formats.
    2. Authorization Issues: The user may not have the necessary permissions to save the refund list.
    3. System Configuration: There may be configuration issues in the SAP system that prevent the saving of refund lists.
    4. Database Issues: There could be problems with the database, such as locks or connectivity issues that prevent data from being saved.
    5. Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard process of saving refund lists.

    Solutions:

    1. Check Data Validity: Review the data being entered for the refund list. Ensure that all mandatory fields are filled out correctly and that the data adheres to the expected formats.
    2. Review Authorizations: Verify that the user has the necessary authorizations to perform the action. This can be done by checking the user roles and permissions in the SAP system.
    3. System Configuration Review: Consult with your SAP Basis or configuration team to ensure that the system settings related to refund processing are correctly configured.
    4. Database Check: Investigate any potential database issues. This may involve checking for locks on the database tables or ensuring that the database is functioning correctly.
    5. Debugging Custom Code: If there are custom developments, consider debugging the code to identify any issues that may be causing the error. This may require the assistance of a developer familiar with the custom code.
    6. Check SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP frequently releases notes that provide solutions or workarounds for known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may be used in the refund process, such as FBRA (Reset Document) or FBL1N (Vendor Line Item Display).
    • SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps taken before the error occurred and any relevant logs.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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