How To Fix GTCN_MESSAGE311 - No difference is adjusted, no document is generated

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 311

• Message text: No difference is adjusted, no document is generated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE311 - No difference is adjusted, no document is generated ?

  The SAP error message GTCN_MESSAGE311 ("No difference is adjusted, no document is generated") typically occurs in the context of the SAP system when dealing with invoice verification or goods receipt processing. This message indicates that there is no difference between the expected and actual quantities or values, and therefore, no adjustment document is created.
  Causes:
  
  
  No Quantity or Value Difference: The most common cause is that the quantities or values of the goods received match exactly with what was expected in the purchase order or invoice. Since there is no discrepancy, the system does not generate any adjustment document.
  
  
  Incorrect Configuration: There may be configuration settings in the system that affect how differences are handled, leading to this message being triggered even when differences might be expected.
  
  
  Document Status: The status of the documents involved (e.g., purchase order, goods receipt, invoice) may not allow for adjustments to be made.
  
  
  Posting Period Issues: If the posting period is closed or if there are restrictions on posting adjustments, this message may appear.
  
  
  Solutions:
  
  
  Verify Document Details: Check the purchase order, goods receipt, and invoice to ensure that the quantities and values are indeed matching. If they are not, investigate why the expected values differ.
  
  
  Adjust Configuration: If you believe that the system should allow for adjustments, review the configuration settings related to invoice verification and goods receipt processing. Consult with your SAP administrator or functional consultant to ensure that the settings align with your business processes.
  
  
  Check Document Status: Ensure that the documents involved are in a status that allows for adjustments. If necessary, change the status or unlock the documents.
  
  
  Review Posting Periods: Make sure that the posting periods are open for the transactions you are trying to process. If they are closed, you may need to open them or post in a different period.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message or provide additional guidance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIRO (Invoice Verification) and MIGO (Goods Movement) to navigate through the processes involved.
  SAP Documentation: Refer to SAP Help documentation for detailed explanations of invoice verification and goods receipt processes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  If the issue persists after checking these areas, it may be beneficial to involve your SAP support team or a consultant for further investigation.