How To Fix GTCN_MESSAGE287 - No entries found that match selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 287

• Message text: No entries found that match selection criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE287 - No entries found that match selection criteria ?

  The SAP error message GTCN_MESSAGE287 ("No entries found that match selection criteria") typically occurs when a user attempts to retrieve data from a database or a report, but the selection criteria specified do not match any existing records in the system. This can happen in various SAP modules, including but not limited to SAP GTS (Global Trade Services).
  Causes:
  
  
  Incorrect Selection Criteria: The most common cause is that the filters or selection criteria entered by the user do not correspond to any existing data. This could be due to:
  
  Typographical errors in the input fields.
  Using incorrect date ranges.
  Specifying non-existent document numbers or IDs.
  Filtering by fields that do not have any data.
  
  
  
  Data Not Yet Created: The data you are trying to access may not have been created yet. For example, if you are looking for documents that are generated after a certain date, and no such documents exist.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain data, leading to the impression that no data exists.
  
  
  Data Deletion: The data you are trying to access may have been deleted or archived.
  
  
  System Configuration: There may be configuration issues in the SAP system that prevent the data from being displayed correctly.
  
  
  Solutions:
  
  
  Review Selection Criteria: Double-check the input values for any typographical errors or incorrect filters. Ensure that the criteria match the expected data.
  
  
  Broaden Search Parameters: If possible, try to broaden the selection criteria. For example, if you are filtering by a specific date, try removing the date filter or expanding the date range.
  
  
  Check Data Existence: Verify if the data you are looking for actually exists in the system. You can do this by checking other reports or tables that might contain the relevant information.
  
  
  Authorization Check: Ensure that you have the necessary authorizations to view the data. If you suspect an authorization issue, contact your SAP security administrator.
  
  
  Consult with IT Support: If the issue persists, it may be beneficial to consult with your IT support team or SAP Basis team to check for any underlying system issues or configuration problems.
  
  
  Review Documentation: Check SAP documentation or help files related to the specific transaction or report you are using for any additional guidance.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may be using specific transaction codes related to GTS or other SAP modules.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.