How To Fix GTCN_MESSAGE245 - Info. to undo assignment of verification doc. &1 with billing doc &2 sent


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GTCN_MESSAGE - GTCN: Message Class

  • Message number: 245

  • Message text: Info. to undo assignment of verification doc. &1 with billing doc &2 sent

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message GTCN_MESSAGE245 - Info. to undo assignment of verification doc. &1 with billing doc &2 sent ?

    The SAP error message GTCN_MESSAGE245 typically indicates an issue related to the assignment of a verification document to a billing document. This message is part of the SAP Global Trade Services (GTS) module, which is used for compliance and trade management.

    Cause:

    The error message usually arises due to one of the following reasons:

    1. Mismatch in Document Assignment: The verification document (e.g., a customs document) is not correctly assigned to the billing document, or the assignment is no longer valid.
    2. Data Inconsistencies: There may be inconsistencies in the data between the verification document and the billing document, such as missing or incorrect information.
    3. Process Flow Issues: The process flow may not have been followed correctly, leading to an invalid state where the documents cannot be linked.
    4. System Configuration: There may be configuration issues in the GTS settings that affect how documents are processed and assigned.

    Solution:

    To resolve the issue, you can take the following steps:

    1. Check Document Assignment: Verify the assignment of the verification document to the billing document. Ensure that the documents are correctly linked in the system.
    2. Review Data: Check the data in both the verification and billing documents for any inconsistencies or missing information. Correct any discrepancies found.
    3. Reprocess Documents: If necessary, try to reprocess the documents. This may involve undoing the current assignment and reassigning the documents correctly.
    4. Consult Logs: Look at the application logs or error logs in SAP to get more detailed information about the error. This can provide insights into what specifically went wrong.
    5. Configuration Review: If the issue persists, review the GTS configuration settings to ensure that they are set up correctly for document processing.
    6. SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message. SAP frequently releases updates that can resolve known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in GTS, such as /GTS/VERIF for verification documents and /GTS/BILL for billing documents.
    • Documentation: Refer to SAP documentation for GTS to understand the expected workflows and configurations.
    • Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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