How To Fix GTCN_MESSAGE205 - Substitutor and processor can not be the same person

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 205

• Message text: Substitutor and processor can not be the same person

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE205 - Substitutor and processor can not be the same person ?

  The SAP error message GTCN_MESSAGE205 indicates that there is a conflict in the assignment of a substitutor and a processor in a workflow or task management scenario. Specifically, it means that the same person cannot be assigned as both the substitutor and the processor for a particular task or workflow item. This is a common rule in many workflow systems to prevent conflicts of interest and ensure clear accountability.
  Cause:
  
  Same User Assignment: The error occurs when a user is assigned as both the processor (the person responsible for completing the task) and the substitutor (the person who will take over the task in the processor's absence).
  Workflow Configuration: The workflow or task configuration may not allow the same individual to fulfill both roles simultaneously.
  User Role Settings: There may be specific settings or rules defined in the system that enforce this restriction.
  
  Solution:
  
  
  Change Substitutor or Processor: 
  
  Review the assignments and change either the substitutor or the processor to a different user. Ensure that they are not the same person.
  
  
  
  Check Workflow Settings: 
  
  If you have access to the workflow configuration, check the settings to see if there are any rules that enforce this restriction and adjust them if necessary (keeping in mind the implications of such changes).
  
  
  
  User Role Review: 
  
  Review the roles and responsibilities assigned to users in the system to ensure that they are appropriately configured and that no conflicts arise.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or your organization's internal guidelines regarding workflow management to understand the best practices for assigning roles.
  
  
  
  Contact Support: 
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Workflow Management: Understanding how workflows are managed in SAP can help in troubleshooting similar issues in the future.
  User Roles and Authorizations: Familiarity with user roles and authorizations in SAP can help prevent such conflicts from occurring.
  SAP Notes and Community: Check SAP Notes or the SAP Community for any known issues or additional guidance related to this error message.
  
  By addressing the assignment of roles and ensuring that the same individual is not assigned as both the substitutor and processor, you should be able to resolve the error message GTCN_MESSAGE205.