How To Fix GTCN_MESSAGE178 - Verification document & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 178

• Message text: Verification document & does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE178 - Verification document & does not exist ?

  The SAP error message GTCN_MESSAGE178, which states "Verification document & does not exist," typically occurs in the context of the SAP Global Trade Services (GTS) module. This error indicates that the system is unable to find a verification document that is required for processing a specific transaction or operation.
  Causes:
  
  Missing Document: The verification document that is being referenced does not exist in the system. This could be due to it not being created, deleted, or archived.
  Incorrect Document Number: The document number being referenced may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary permissions to view or access the verification document.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP GTS and SAP ERP).
  Configuration Issues: There may be configuration settings in GTS that are not set up correctly, leading to the inability to find the document.
  
  Solutions:
  
  Verify Document Existence: Check if the verification document actually exists in the system. You can do this by searching for the document using the appropriate transaction codes or reports in SAP GTS.
  Check Document Number: Ensure that the document number you are using is correct. Double-check for any typos or formatting issues.
  User Authorizations: Verify that the user has the necessary authorizations to access the verification document. If not, work with your SAP security team to grant the required permissions.
  Recreate Document: If the document is missing and should exist, you may need to recreate it based on the business process requirements.
  Check Configuration: Review the configuration settings in SAP GTS to ensure that everything is set up correctly for handling verification documents.
  Consult Logs: Check the application logs for any additional error messages or warnings that might provide more context about the issue.
  Data Synchronization: If you suspect data synchronization issues, ensure that all relevant systems are properly synchronized and that there are no connectivity issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP GTS, such as /GTS/VERIF for verification documents.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP GTS documentation for more information on verification documents and their role in compliance and trade processes.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.