How To Fix GTCN_MESSAGE172 - No record exists in sales order list

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 172

• Message text: No record exists in sales order list

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE172 - No record exists in sales order list ?

  The SAP error message GTCN_MESSAGE172 ("No record exists in sales order list") typically indicates that the system could not find any sales order records that match the criteria specified in your query or transaction. This can occur in various contexts, such as when trying to display or process sales orders in the system.
  Causes:
  
  No Sales Orders Exist: There may simply be no sales orders created that meet the selection criteria you are using.
  Incorrect Selection Criteria: The filters or parameters you are using to search for sales orders may be too restrictive or incorrect.
  Data Not Yet Saved: If you are trying to access a sales order that has just been created but not yet saved, it may not appear in the list.
  Authorization Issues: You may not have the necessary permissions to view certain sales orders.
  Data Synchronization Issues: If the system is in a state of data synchronization or if there are issues with the database, records may not be visible.
  Incorrect User Context: If you are logged in with a user that does not have access to the relevant sales orders, you may not see them.
  
  Solutions:
  
  Check Selection Criteria: Review and adjust the selection criteria you are using to ensure they are correct and not overly restrictive.
  Verify Sales Order Creation: Ensure that the sales orders you are looking for have been created and saved in the system.
  Check User Authorizations: Confirm that your user account has the necessary permissions to view the sales orders in question.
  Refresh Data: If you suspect a data synchronization issue, try refreshing the data or logging out and back into the system.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying system issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order) or VA05 (List of Sales Orders) to navigate the sales order functionalities.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files for additional context on sales order management and troubleshooting.
  
  If the problem continues after trying these solutions, it may be beneficial to provide specific details about the context in which the error occurs to get more targeted assistance.