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How To Fix GTCN_MESSAGE171 - Action is cancelled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GTCN_MESSAGE - GTCN: Message Class

  • Message number: 171

  • Message text: Action is cancelled

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message GTCN_MESSAGE171 - Action is cancelled ?

    The SAP error message GTCN_MESSAGE171, which states "Action is cancelled," typically occurs in the context of the SAP Global Trade Services (GTS) module. This message indicates that a certain action or process has been aborted or canceled, often due to specific conditions not being met or user intervention.

    Possible Causes:

    1. User Intervention: The user may have manually canceled the action.
    2. Validation Errors: There may be validation errors in the data being processed, leading to the cancellation of the action.
    3. Configuration Issues: Incorrect configuration settings in GTS or related modules may cause the action to be canceled.
    4. Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to a cancellation.
    5. System Errors: Technical issues or system errors may also result in the cancellation of actions.

    Solutions:

    1. Check User Actions: Verify if the action was canceled by the user and if it was intentional.
    2. Review Data: Check the data being processed for any inconsistencies or validation errors. Ensure that all required fields are filled out correctly.
    3. Configuration Review: Review the configuration settings in GTS to ensure they are set up correctly. This may involve checking the settings for the specific process you are working with.
    4. Authorization Check: Ensure that the user has the necessary authorizations to perform the action. This may involve checking roles and permissions in the SAP system.
    5. System Logs: Check the system logs for any related error messages or warnings that could provide more context on why the action was canceled.
    6. Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the GTS module and the error message.
    7. Contact Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches and updates.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
    • Training and Documentation: Ensure that users are adequately trained on the GTS module and understand the processes involved to minimize the chances of cancellation due to user error.

    By following these steps, you should be able to identify the cause of the GTCN_MESSAGE171 error and implement a suitable solution.

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