How To Fix GT402 - Update timestamp error can be ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: GT - Database utilities

• Message number: 402

• Message text: Update timestamp error can be ignored

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GT402 - Update timestamp error can be ignored ?

  The SAP error message GT402, which states "Update timestamp error can be ignored," typically occurs in the context of database updates or when working with data that involves timestamps. This error is often related to issues with the consistency of data in the database, particularly when multiple users or processes are trying to update the same data simultaneously.
  Cause:
  
  Concurrency Issues: The error may arise when two or more transactions attempt to update the same record at the same time, leading to a conflict in the update timestamps.
  Database Locking: If a record is locked by another transaction, the current transaction may not be able to update the timestamp, resulting in this error.
  Data Consistency: The system may detect that the data being updated does not match the expected state, which can happen if the data has been modified since it was last read.
  
  Solution:
  
  Ignore the Error: As the message suggests, in some cases, this error can be ignored if the application logic allows for it. However, this should be done with caution, as ignoring it may lead to data inconsistencies.
  Retry the Transaction: Implement a retry mechanism in your application to attempt the update again after a short delay. This can help in cases where the error is due to temporary locking or concurrency issues.
  Check for Locks: Use transaction monitoring tools in SAP to check if there are any locks on the records being updated. If locks are found, you may need to wait for them to be released.
  Review Application Logic: Ensure that the application logic is designed to handle concurrent updates properly. This may involve implementing optimistic or pessimistic locking strategies.
  Database Configuration: Review the database configuration and settings related to transaction isolation levels and locking mechanisms to ensure they are appropriate for your use case.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error. SAP frequently updates its knowledge base with solutions for known issues.
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks) and SM21 (to view system logs) for troubleshooting.
  Documentation: Review SAP documentation related to database transactions and error handling to better understand how to manage and mitigate such errors.
  
  If the issue persists or if you are unsure about the implications of ignoring the error, it is advisable to consult with your SAP Basis team or a qualified SAP consultant for further assistance.