How To Fix GT040 - Link for remote call of & could not be closed (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: GT - Database utilities

• Message number: 040

• Message text: Link for remote call of & could not be closed (&)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GT040 - Link for remote call of & could not be closed (&) ?

  The SAP error message GT040 indicates that there was an issue with a remote function call (RFC) in the SAP system. This error typically occurs when the system is unable to close a link for a remote call, which can be due to various reasons such as network issues, system configuration problems, or issues with the remote system itself.
  Causes of GT040 Error
  
  
  Network Issues: Problems with the network connection between the SAP system and the remote system can lead to this error. This could include network outages, high latency, or firewall restrictions.
  
  
  Remote System Unavailability: The remote system may be down or not reachable, which can prevent the SAP system from closing the RFC link.
  
  
  Configuration Issues: Incorrect configuration of the RFC destination in the SAP system can lead to this error. This includes incorrect settings in the RFC destination or issues with the user credentials.
  
  
  Timeouts: If the remote call takes too long to respond, it may lead to a timeout, causing the link to not close properly.
  
  
  Resource Limitations: The SAP system or the remote system may be experiencing resource limitations (e.g., memory, CPU), which can affect the ability to process RFC calls.
  
  
  Solutions to GT040 Error
  
  
  Check Network Connectivity: Ensure that there is a stable network connection between the SAP system and the remote system. You can use tools like ping or traceroute to diagnose network issues.
  
  
  Verify Remote System Status: Check if the remote system is up and running. If it is down, you will need to wait until it is back online.
  
  
  Review RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI.
  Check the configuration of the RFC destination that is causing the issue.
  Ensure that the connection parameters, user credentials, and other settings are correct.
  
  
  
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings for the RFC connection in the RFC destination configuration.
  
  
  Monitor System Resources: Check the resource usage on both the SAP system and the remote system. If either system is under heavy load, consider optimizing performance or scaling resources.
  
  
  Check SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  Consult Logs: Review the system logs (transaction SM21) and the developer traces (transaction ST22) for any additional error messages or information that could provide more context about the issue.
  
  
  Related Information
  
  
  Transaction Codes:
  
  SM59: RFC Destinations
  SM21: System Log
  ST22: Dump Analysis
  SICF: HTTP Service Hierarchy
  
  
  
  SAP Notes: Search the SAP Support Portal for notes related to GT040 or RFC issues for specific patches or updates.
  
  
  Documentation: Review SAP documentation on RFC and network configuration for best practices and troubleshooting steps.
  
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.