How To Fix GT039 - Problem with remote call of & (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: GT - Database utilities

• Message number: 039

• Message text: Problem with remote call of & (&)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GT039 - Problem with remote call of & (&) ?

  The SAP error message GT039, which states "Problem with remote call of & (&)," typically indicates an issue with a remote function call (RFC) in the SAP system. This error can arise due to various reasons, including network issues, configuration problems, or issues with the remote system itself.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the remote system.
  Configuration Errors: Incorrect RFC destination settings in the SAP system can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to perform the remote call.
  Remote System Down: The remote system might be down or not reachable.
  Timeouts: The remote call may be timing out due to long processing times or network latency.
  Version Mismatch: There could be compatibility issues between different versions of SAP systems.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the remote system is stable and functioning properly.
  Verify RFC Destination:
  
  Go to transaction SM59 and check the configuration of the RFC destination.
  Test the connection to ensure it is working correctly.
  
  
  Check Authorizations: Ensure that the user executing the remote call has the necessary authorizations in both the local and remote systems.
  Monitor Remote System: Check if the remote system is up and running. If it is down, coordinate with the relevant team to bring it back online.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the RFC destination configuration.
  Check Logs: Review the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages that could provide more context.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes:
  
  SM59: RFC Destinations
  SM21: System Log
  SLG1: Application Log
  
  
  SAP Notes: Search the SAP Support Portal for notes related to GT039 or RFC issues.
  Documentation: Review SAP documentation on RFC and remote calls for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.